SHIPPING & DELIVERY POLICY

SHIPPING & DELIVERY POLICY

Kemiskhan Atelier of Natural Gifts carefully prepares and packs every order by hand.
All our items are handmade in small batches, so please allow a short preparation time before dispatch.

✅ Shipping & Delivery Details:

  • Orders are processed and shipped within 2–4 business days after payment confirmation.
  • Delivery within the UAE typically takes 2–5 business days depending on location and courier schedule.
  • Currently shipping within UAE only. International shipping coming soon.

✅ Tracking & Confirmation:

  • Once your order is shipped, you will receive a tracking number by email or message.
  • Please ensure your address and contact number are entered correctly during checkout to avoid delays.

❌ Shipping Delays & Responsibility:

  • Kemiskhan Atelier of Natural Gifts is not responsible for delays caused by couriers, customs, or incomplete delivery information.
  • We are not responsible for lost parcels due to incorrect addresses provided by the customer.
  • If your order arrives damaged during shipping, contact us within 3 days with photos (see our Refund Policy).

✅ Shipping Fees:

  • Shipping costs are displayed at checkout before payment.
  • Free delivery promotions (if available) will be mentioned on our website or social media channels.

If you have any concerns or special delivery requests, please contact us through our Contact Us page.

At Kemiskhan Atelier of Natural Gifts, every parcel is packed with care to reach you safely and beautifully.

With warm care — Kemiskhan